Reception and Intake Social Intervention Course
This course equips social workers with essential reception and intake skills for handling gender-based and family violence cases. Participants learn trauma-informed interviewing, risk assessment, safety planning, legal knowledge, coordinated referrals, and ethical action planning to support adults, children, and families towards safer outcomes. Ideal for building confidence in first-contact interventions.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical skills in managing initial contacts for individuals and families affected by gender-based and family violence. Master risk assessment, safety planning, trauma-informed communication, efficient interviewing, legal requirements, action strategies, and ethical record-keeping to enable swift responses, effective referrals, and improved long-term safety.
Elevify advantages
Develop skills
- Develop skills in risk assessment and safety planning for gender-based and family violence.
- Master trauma-informed social intake interviewing techniques.
- Navigate legal frameworks and protection pathways effectively.
- Create coordinated action plans linking to essential supports.
- Practice ethical case management and secure documentation.
Suggested summary
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