Personal Services Agency Manager Training
Develop and lead a top-performing personal services agency supporting older adults and people with disabilities. Gain essential skills in compliant staffing, scheduling, safety protocols, person-centred care planning, and effective budgeting for social work and community services.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips agency managers with practical strategies to create clear service portfolios, set client eligibility criteria, and develop safe, person-centred care pathways from intake to discharge. Master workforce planning, compliant rostering, documentation requirements, incident handling, plus recruitment, team supervision, quality assurance, budgeting, and partnership building for sustainable, high-performing operations.
Elevify advantages
Develop skills
- Design compliant home care service portfolios with clear scope, tasks, and limits.
- Build person-centred client pathways from intake, care plans, reviews, to discharge.
- Plan staffing and schedules for 12 workers, 35 clients, routes, and coverage.
- Lead safe, ethical teams through recruitment, training, supervision, and incident management.
- Manage finances and partnerships including pricing, budgets, and referral agreements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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