Night Supervisor Training
Night Shift Supervisor Training prepares social work professionals to handle demanding night shifts using trauma-informed approaches, de-escalation methods, safety protocols, and thorough documentation. It ensures the protection, dignity, and wellbeing of guests and staff during high-pressure scenarios, promoting compliance and effective leadership.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training provides practical strategies for confidently managing night shifts. You'll learn trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Develop expertise in safety, security, staff guidance, and precise documentation to safeguard guests, staff, and property while upholding dignity and regulatory compliance throughout every shift.
Elevify advantages
Develop skills
- Trauma-informed supervision: Implement rapid, hotel-appropriate safety and dignity protocols.
- Night crisis de-escalation: Employ composed scripts, tone, and positioning to resolve conflicts.
- Managing guests with complex needs: Navigate vouchers, rights, and connections to social services.
- Night safety leadership: Evaluate risks, coordinate staff, and determine needs for police or EMS.
- Mastering incident reporting: Document occurrences precisely for day shift managers and agencies.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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