Mediation Agent Training
Enhance your mediation abilities for community and social work. Gain expertise in assessing conflicts, identifying key stakeholders, facilitating inclusive discussions, and converting public space disputes into enduring community pacts that promote safer, more cooperative neighbourhoods through sustained follow-up and adaptation.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical tools to analyse conflicts in public spaces, identify stakeholders, and foster trust among diverse groups. You'll learn to develop safe and inclusive mediation processes, draft actionable plans and community agreements, and collaborate with local authorities. Master techniques for monitoring, evaluating, and adjusting strategies to maintain peace and collective responsibility long-term.
Elevify advantages
Develop skills
- Identify conflicts by mapping stakeholders, needs, and tensions in public areas swiftly.
- Design mediation sessions that are safe and inclusive with established dialogue methods.
- Apply facilitation techniques like circles, world cafés, and role plays using structured guides.
- Collaborate on creating practical community agreements and ongoing action strategies.
- Evaluate outcomes by monitoring metrics, collecting input, and refining approaches as needed.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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