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Conflict Resolution Methods & Group Dynamics Course

Conflict Resolution Methods & Group Dynamics Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical course enhances your ability to lead challenging support groups using proven conflict resolution techniques and trauma-aware approaches. Master reading group interactions, calming heated situations, establishing clear guidelines, and handling disruptive behaviours while safeguarding your wellbeing. Acquire ready-to-use tools, scripts, and session outlines for immediate application in community environments.

Elevify advantages

Develop skills

  • Lead support groups by applying group dynamics principles in practical sessions.
  • Quickly defuse conflicts using non-violent communication, de-escalation tactics, and trauma-sensitive scripts.
  • Safely manage challenging behaviours like sarcasm, side conversations, and dominating talk.
  • Create effective short interventions with plans for 3-4 focused conflict resolution sessions.
  • Safeguard your wellbeing through ethical practices, strong boundaries, and burnout prevention strategies.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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