Administrative Assistance to Individuals Training
Gain essential admin skills for social services: evaluate client requirements, simplify benefits explanations, fill out forms, organise records, safeguard privacy, and confidently assist with housing, food, health, and income support programs.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to assist people with local welfare, benefits, and health programs. Master clear communication, trauma-aware methods, risk checks, privacy protection, and paperwork management. Use structured processes, online tools, and referral techniques to process applications smoothly and help clients confidently.
Elevify advantages
Develop skills
- Navigate benefits systems: swiftly link clients to local support options.
- Communicate rights plainly: employ simple words, scripts, and confirmation techniques.
- Assess risks promptly: identify issues in housing, finances, safety, and wellbeing.
- Safeguard client info: enforce privacy rules, consent processes, and secure filing.
- Process applications effectively: assist with digital forms, submissions, and timelines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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