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Receptionist & Concierge Course

Receptionist & Concierge Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Gain essential front-desk skills in this practical Receptionist and Concierge Training Course. Master communication, visitor registration, access control, safety protocols, greeting scripts, de-escalation techniques, multitasking, time management, package handling, logging, chain-of-custody, and responses to suspicious items for secure daily operations.

Elevify advantages

Develop skills

  • Master front-desk communication: greet visitors warmly, de-escalate issues, and provide clear guidance swiftly.
  • Implement strong visitor access control: check IDs accurately, issue badges, and adhere to security protocols.
  • Handle packages securely with chain-of-custody: log entries precisely, store safely, and release items responsibly.
  • Optimise reception time management: prioritise tasks effectively, multitask efficiently, and remain calm under pressure.
  • Respond to incidents confidently: identify suspicious items quickly, take safe actions, and document thoroughly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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