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Reception Technique Course

Reception Technique Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The Reception Technique Course develops key front desk competencies for delivering seamless, professional guest interactions. Trainees master check-in and check-out procedures, reservation management, payment handling, and privacy protocols. They practise effective communication, complaint management, and service recovery, while liaising with housekeeping, maintenance, concierge, and food and beverage teams. Build assurance in serving international guests, overcoming language challenges, and fulfilling special requests via targeted, hands-on training.

Elevify advantages

Develop skills

  • Master front desk operations including check-in, check-out, and payments in real-world scenarios.
  • Develop professional reception presence with confident greetings and clear room information.
  • Enhance guest communication skills for handling calls, emails, and providing directions clearly.
  • Learn effective complaint resolution to de-escalate issues quickly with practical recovery steps.
  • Improve cross-department coordination with housekeeping, F&B, and maintenance teams.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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