Public Service Administrative Secretary Training
Develop essential skills for a top public service administrative secretary role. Master meeting preparation, minute-taking, calendar management, citizen engagement, conflict resolution, and ethical secretarial support to confidently assist officials and serve communities effectively.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to manage and support public community consultations from inception to completion. Gain expertise in agenda and calendar management, creating concise briefing materials, responding to citizen queries, drafting professional correspondence, recording precise minutes, monitoring action items, liaising with local offices, and upholding ethical, confidential, and inclusive standards in all public engagements.
Elevify advantages
Develop skills
- Public consultation support: coordinate stakeholders and ethical workflows.
- Meeting documentation: capture minutes, actions, and decisions with clarity.
- Agenda and calendar control: plan public events, travel, and key briefings.
- Citizen communication: write clear, respectful emails and de-escalation replies.
- Event logistics and accessibility: prepare venues, materials, and inclusive setups.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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