Law Firm Receptionist Course
This course equips you to excel as a law firm receptionist. Learn to coordinate busy lawyers' diaries, book legal meetings, manage walk-in emergencies, uphold client privacy, and apply professional scripts, checklists, and tools for composed, efficient service that keeps the practice humming.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to manage calls, emails, and visitors confidently in a law firm. Master scheduling appointments, resolving conflicts, and handling multiple lawyers' calendars. Use ready-made scripts, templates, and checklists. Build expertise in confidentiality, data gathering, record-keeping, and calming tense situations to assist lawyers, safeguard clients, and ensure smooth daily operations.
Elevify advantages
Develop skills
- Master legal calendars: easily manage schedules for multiple lawyers.
- Use client communication scripts: professionally handle calls, emails, and walk-ins.
- Develop urgent triage abilities: evaluate risks, calm emotions, and escalate appropriately.
- Handle confidential intakes: gather essential data while safeguarding privacy.
- Apply practical tools and checklists: optimise intake, scheduling, and daily checks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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