Company Reception Training
Develop essential front desk skills for receptionist roles: confidently greet visitors, manage check-ins and deliveries, uphold confidentiality, de-escalate difficult situations, and implement clear procedures for a secure, efficient, and welcoming reception environment. Gain practical tools like scripts and checklists to standardise operations and enhance professionalism.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical skills to confidently handle visitors, phone calls, and deliveries at the front desk. You'll master professional greetings, visitor check-in and badge processes, data privacy protocols, managing challenging scenarios, and security procedures. Includes ready-to-use scripts, templates, and checklists to ensure a secure and efficient reception area.
Elevify advantages
Develop skills
- Master visitor check-in: quick and accurate badge issuing and logging.
- Deliver professional greetings: refined scripts for phone, email, and face-to-face interactions.
- Handle challenging visitors: stay calm, de-escalate, and escalate security issues appropriately.
- Safeguard confidentiality: protect visitor information, documents, and parcels.
- Establish front desk procedures: develop SOPs, forms, and training checklists.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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