Administrative Receptionist Course
Gain confidence in front-desk duties with this Administrative Receptionist Course, tailored for medical and wellness environments. Master professional greetings, phone handling, scheduling, documentation, and privacy protocols using key software and checklists to ensure smooth operations and efficient patient management every shift.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical Administrative Receptionist Course equips you with essential front-desk skills for medical and wellness centres. Master professional greetings, de-escalation techniques, privacy compliance, phone etiquette, call triage, voicemail management, precise scheduling, calendar oversight, documentation, pricing discussions, and organisational tools like software, templates, and checklists for peak efficiency.
Elevify advantages
Develop skills
- Front desk professionalism: manage check-in, privacy, and patient flow with ease.
- Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
- Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
- Clear documentation: log messages, organize records, and streamline daily handovers.
- Service and pricing communication: explain options, set boundaries, and escalate wisely.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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