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Administrative Reception Training

Administrative Reception Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Administrative Reception Training enhances front-desk skills with effective phone communication, professional email drafting, and visitor management. Participants learn call scripts, greetings, complaint handling, service recovery techniques, time management, queue control, and multilingual support. This concise, hands-on course provides practical tools to streamline operations and elevate client satisfaction in reception roles.

Elevify advantages

Develop skills

  • Professional reception conduct: greet, guide, and protect visitor privacy.
  • Phone mastery: handle calls, complaints, holds, and messages with confidence.
  • Clear business writing: craft concise, polite emails, notices, and handovers.
  • Visitor flow control: manage check-ins, queues, and hosts during busy periods.
  • Service recovery tactics: resolve conflicts, de-escalate, and restore trust fast.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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