Administrative Reception Training
Master front-desk excellence in Administrative Reception Training. Develop clear phone and email communication skills, effectively manage visitors and complaints, remain calm under pressure, and deliver professional, reliable support to executives at a Secretariat level. This course equips you with practical tools to enhance daily operations and boost client satisfaction through confident reception performance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Administrative Reception Training enhances front-desk skills with effective phone communication, professional email drafting, and visitor management. Participants learn call scripts, greetings, complaint handling, service recovery techniques, time management, queue control, and multilingual support. This concise, hands-on course provides practical tools to streamline operations and elevate client satisfaction in reception roles.
Elevify advantages
Develop skills
- Professional reception conduct: greet, guide, and protect visitor privacy.
- Phone mastery: handle calls, complaints, holds, and messages with confidence.
- Clear business writing: craft concise, polite emails, notices, and handovers.
- Visitor flow control: manage check-ins, queues, and hosts during busy periods.
- Service recovery tactics: resolve conflicts, de-escalate, and restore trust fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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