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Administrative and Reception Agent Training

Administrative and Reception Agent Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This practical Admin and Reception Officer Course boosts front desk confidence. Master professional phone skills, accurate message capture, and courteous scripts for calls, emails, and face-to-face interactions. Build expertise in customer service, conflict resolution, time management, and record-keeping for efficient, professional daily support.

Elevify advantages

Develop skills

  • Professional call management: accurately record messages and direct calls without errors.
  • Front desk expertise: swiftly welcome, assess, and prioritise visitors and calls.
  • Admin efficiency: maintain precise logs, diaries, and follow-ups.
  • Refined interactions: provide clear, polite responses via phone and email.
  • Conflict handling: calm situations and log issues effectively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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