Administrative and Reception Agent Training
Gain mastery in front desk tasks, phone management, email protocols, and issue handling. This Admin and Reception Officer Course develops refined communication, organisational prowess, and top-tier customer service for standout administrative roles, ensuring seamless operations and client satisfaction every day.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical Admin and Reception Officer Course boosts front desk confidence. Master professional phone skills, accurate message capture, and courteous scripts for calls, emails, and face-to-face interactions. Build expertise in customer service, conflict resolution, time management, and record-keeping for efficient, professional daily support.
Elevify advantages
Develop skills
- Professional call management: accurately record messages and direct calls without errors.
- Front desk expertise: swiftly welcome, assess, and prioritise visitors and calls.
- Admin efficiency: maintain precise logs, diaries, and follow-ups.
- Refined interactions: provide clear, polite responses via phone and email.
- Conflict handling: calm situations and log issues effectively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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