Sales Assistant Training
Master essential Sales Assistant skills for fashion retail environments. Gain confidence in reading customer needs, optimising merchandising for entrances, jeans walls, shoes, and accessories, handling peak periods effectively, boosting sales through cross-selling and upselling techniques, and ensuring smooth shift handovers to maintain high service and sales standards every day.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with shop floor confidence using clear communication for greeting various shoppers, asking targeted questions about needs, and resolving conflicts calmly. You'll learn to assist hesitant or indecisive customers, optimise layouts for entrances, jeans walls, shoes, and accessories, handle busy times seamlessly, and apply simple KPIs with end-of-shift reviews for ongoing sales improvements.
Elevify advantages
Develop skills
- Retail merchandising basics: plan fixtures, group products, and rotate stock fast.
- Fashion customer insight: read segments, footfall, and in-store expectations.
- Area setup mastery: entrance, jeans wall, shoes, and accessories that sell more.
- High-impact sales assistance: greet, probe needs, upsell, and cross-sell with ease.
- Busy-shift operations: manage queues, handovers, KPIs, and store standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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