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Key Account Manager Training

Key Account Manager Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Key Account Manager Training offers a practical, step-by-step guide to safeguarding renewals and boosting growth in complex retail customer experience environments. You'll learn to identify account risks and opportunities, map key stakeholders, create focused engagement strategies, develop value propositions supported by ROI, and build a 12-month action plan with defined KPIs, timelines, and steps to enhance relationships and achieve lasting growth.

Elevify advantages

Develop skills

  • Account diagnosis: spot churn, upsell gaps, and set sharp renewal KPIs fast.
  • Stakeholder mapping: target retail decision-makers with tailored value stories.
  • Retail CX insight: link NPS, CSAT, and CLTV to concrete sales opportunities.
  • Value proposition design: build ROI-backed pitches that win strategic meetings.
  • 12-month account planning: schedule actions to protect renewals and drive 20% growth.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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