Client Manager Training
This course equips B2B SaaS client managers with tools to cut churn, run impactful meetings, execute 90-day retention strategies, and craft 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key relationships. Gain confidence in driving profitable, long-term client success through practical skills in risk spotting, meeting design, and opportunity mapping.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain a practical toolkit for B2B SaaS client management: detect churn signals early, implement 90-day retention plans, craft high-impact meetings, and coordinate cross-team support. Develop expertise in risk assessment, opportunity identification, and 12-month expansion planning to foster stronger, more profitable client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and respond confidently.
- Design effective client meetings like kickoffs, QBRs, and renewals.
- Create 90-day retention plans to boost usage and secure renewals.
- Map out expansion, cross-sell, and upsell opportunities in key accounts.
- Score client health and risks to focus on high-value actions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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