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Back Office Operations Course

Back Office Operations Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Gain expertise in back office operations for office equipment orders through this practical course. Master order management, inventory basics, and CRM data integrity, while applying automation, templates, and SOPs to minimise errors and delays. Develop abilities in metrics tracking, task prioritisation, communication, and risk management to process more orders accurately, update customers promptly, and ensure efficient, compliant fulfilment.

Elevify advantages

Develop skills

  • Master order handling for complex B2B sales with speed and precision.
  • Develop CRM and ERP data skills to enter, sync, and validate orders flawlessly.
  • Implement simple automation using checklists, macros, and workflows to save admin time.
  • Track key metrics like cycle time, fill rates, and error rates in back office ops.
  • Excel in customer service by managing delays, returns, and SLAs effectively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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