Retail staff training course
Elevate retail sales using practical strategies like customer engagement scripts, fitting-room experiences, point-of-sale psychology, and visual merchandising. Equip staff to turn more browsers into buyers, grow basket values, and provide exceptional in-store journeys.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This concise, hands-on course teaches you to enhance store performance through effective fitting-room services, easy promotions, and captivating micro-experiences that extend shopping time and increase purchase sizes. Gain practical scripts, ways to handle objections, closing methods, plus merchandising, signage, and planning techniques to improve conversions and create seamless, enjoyable shopping for all customers.
Elevify advantages
Develop skills
- Design in-store experiences: craft quick, low-cost promotions to increase dwell time.
- Master retail sales scripts: apply ready-to-use dialogues for greeting, qualifying, and closing sales quickly.
- Learn visual merchandising basics: arrange jeans and tops to boost conversions and basket size.
- Apply POS sales psychology: use SPIN, FAB, and soft closes to drive add-on sales.
- Develop store action plans: assign roles, KPIs, and one-week strategies for fast sales growth.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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