Mandatory Merchant Training
Master Mandatory Merchant Training for retail alcohol sales. Gain knowledge of state requirements, ID verification, refusal protocols, de-escalation techniques, and recordkeeping practices to ensure your store remains compliant, avoids penalties, and safeguards staff and customers on every shift.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Mandatory Merchant Training provides clear, step-by-step guidance to satisfy state alcohol training mandates, dodge fines, and safeguard your licence. Discover certification requirements, renewal frequencies, and approved provider verification. Practise ID scanning, refusals, and intoxication management, create robust SOPs, record completions, monitor renewals, and keep abreast of legal updates via audits, metrics, and official notifications.
Elevify advantages
Develop skills
- Master state alcohol laws to swiftly meet merchant training requirements.
- Conduct thorough ID checks to detect fakes, refuse sales, and record incidents promptly.
- Develop staff SOPs to train, certify, and onboard clerks prior to alcohol sales.
- Establish compliance systems to monitor certificates, renewals, and audit records.
- Manage challenging customers through de-escalation, service refusal, and legal safeguards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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