Department Manager Training
Gain expertise in retail department management using proven strategies for scheduling, KPIs, inventory control, merchandising and coaching. Develop skills to increase sales, minimise labour costs, enhance customer satisfaction and convert store data into profitable, data-driven decisions. This course equips managers with practical tools to achieve measurable improvements in productivity and performance across all key areas.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training provides practical strategies for department managers to develop efficient schedules, enhance workforce productivity, streamline daily operations, manage costs and reduce overtime. Participants will master techniques to refine pricing accuracy, improve inventory management, uphold merchandising standards and elevate customer satisfaction through targeted KPIs, effective coaching methods and structured 30-60-90 day action plans that leverage data, feedback and reports for reliable, quantifiable outcomes.
Elevify advantages
Develop skills
- Smart labour scheduling: create demand-driven rosters that reduce costs without cutting service.
- Mastery of retail KPIs: interpret traffic, conversion rates and P&L to drive quick decisions.
- High-impact coaching: conduct fast huddles, one-on-ones and on-floor feedback to increase sales.
- Inventory management: optimise stock levels, replenishment and shrinkage using straightforward tools.
- Customer experience improvements: transform complaints and pricing mistakes into loyal repeat business.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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