Department Head Training
Gain essential skills as a retail department head: manage daily operations, coach teams in women’s apparel, enhance KPIs, recover from sales drops, and control risks using checklists, micro-learning, and a reliable 4-week recovery plan for sales and operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips department heads with practical strategies to coach teams effectively, manage efficient shifts, and rapidly improve results. Discover structured training methods, daily briefing habits, and motivation techniques to uphold high standards. Develop expertise in KPIs, sales analysis, 4-week recovery plans, risk management, and root cause analysis to ensure stable performance and lasting success.
Elevify advantages
Develop skills
- Retail coaching expertise: provide real-time feedback, role-plays, and quick learning sessions.
- Daily leadership practices: conduct briefings, floor walks, and shift-end reviews.
- KPI-focused decisions: analyse sales reports and metrics to improve performance quickly.
- Sales recovery strategies: develop 4-week plans for stock, staff, and service.
- Risk management skills: address staff shortages, complaints, and system issues.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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