Commerce Employee Training
Commerce Staff Training develops capable retail teams with robust customer service, time management, safety awareness, and operational expertise. It empowers staff to tackle busy periods, address customer issues, secure assets, and increase sales through professional and approachable service.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Commerce Staff Training equips you with practical skills to manage peak shifts confidently. Gain simple strategies for time management, effective communication, and seamless upselling while upholding top service levels. Master checklists, conversation guides, safety protocols, incident handling, loss prevention fundamentals, and policy rules to assist customers, safeguard the store, and deliver consistent performance daily.
Elevify advantages
Develop skills
- Quick retail task prioritisation: focus on safety, service, and operations during high pressure.
- Customer dispute handling: calm pricing and promotion conflicts swiftly.
- Busy sales conversations: concise, courteous scripts for upselling and loyalty programs.
- Essential store operations: POS fundamentals, stock handling, and fitting room management.
- Retail risk management: incident documentation, theft prevention, and child safety measures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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