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Quality Analyst Course

Quality Analyst Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The Quality Analyst Course provides practical skills to define metric scope, map process steps, and validate data from key systems. Learn to calculate accuracy, damage, return, and complaint metrics, perform root cause analysis, and design clear dashboards. You also build capabilities in monitoring plans, automation, corrective actions, and best practices that consistently reduce defects and improve customer satisfaction.

Elevify advantages

Develop skills

  • Define QA metrics: set clear order, damage, and complaint KPIs fast.
  • Analyze defects: run Pareto, 5 Whys, and fishbone on ops issues.
  • Build QA dashboards: track leading and lagging indicators in real time.
  • Design monitoring plans: alerts, thresholds, and escalation for ops teams.
  • Drive improvements: test fixes, measure impact, and cut defects quickly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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