Process Improvement and Automation Course
This course equips mid-sized teams with tools to optimize e-commerce order-to-delivery processes through waste elimination, root cause analysis, KPI development, future-state design, and affordable automation implementation.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Process Improvement and Automation Course helps you streamline order-to-delivery with clear, practical steps. Learn to map current workflows, remove waste, and design a future state with smart automation points. Build reliable KPIs, dashboards, and measurement habits, then turn plans into action with phased rollouts, risk controls, SOPs, and low-cost tools tailored for mid-sized, growing teams.
Elevify advantages
Develop skills
- Map e-commerce processes: quickly chart order-to-delivery and expose waste.
- Diagnose root causes: use data, 5 Whys, and fishbone to fix recurring issues fast.
- Define sharp KPIs: build practical dashboards and track order-to-delivery gains.
- Design future-state flows: reassign roles, add QA checks, and automate key steps.
- Implement low-cost automation: select tools, pilot solutions, and de-risk rollout.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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