process approach training
Master process management techniques. Learn to chart workflows, build solid handoffs, unite stakeholders, and monitor KPIs to slash waste, lower risks, and boost on-time delivery in your full operations. Gain skills for mapping with SIPOC and swimlanes, designing future workflows, setting KPIs and controls, analysing for waste and risks, and rolling out changes confidently.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to map, analyse, and enhance Order-to-Delivery processes with SIPOC, swimlanes, and BPMN fundamentals. Define scopes, match goals to customer needs, create strong handoffs, handle risks, and set up documentation, KPIs, and controls. Get hands-on tools, templates, and strategies for reliable, efficient, audit-compliant processes delivering steady outcomes.
Elevify advantages
Develop skills
- Master process mapping: create clear SIPOC and swimlane diagrams in hours.
- Design future workflows: develop strong cross-team handoffs and approvals quickly.
- Set up KPIs and controls: establish precise metrics and easy visual dashboards.
- Analyse lean processes: identify waste, risks, and causes in Order-to-Delivery.
- Roll out changes: test, train, and maintain new standards assuredly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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