knowledge management training
Gain expertise in practical knowledge management to minimise search times, enhance knowledge reuse and secure vital organisational know-how. Master straightforward KM frameworks, governance structures and performance metrics to enable your team to work more efficiently, eliminate duplication and retain critical expertise within the business.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Knowledge Management Training equips you to create a straightforward yet powerful KM system using everyday tools. Discover essential knowledge capture techniques, optimal folder structures, tagging and versioning methods, plus how to define precise, trackable goals. Develop robust governance frameworks, motivation strategies and quality controls; assess existing shortcomings and threats; and implement real-world cases, trial runs and staff development initiatives to foster ongoing enhancements and tangible business outcomes.
Elevify advantages
Develop skills
- Design efficient KM systems using familiar tools to capture, store and reuse knowledge.
- Establish SMART KM objectives with KPIs to reduce search times and increase content reuse.
- Implement KM governance including access controls, quality assurance and incentives.
- Identify KM deficiencies such as silos, risks and duplication to safeguard performance.
- Conduct KM pilots to test, measure and continuously improve processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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