crisis management training
Gain essential crisis management expertise to shield your brand, customers, and stakeholders from harm. Master rapid incident assessment, leading multi-team responses, navigating social media challenges, and driving recovery through confident, clear communication that minimises damage and restores trust swiftly.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This training equips you with practical strategies to quickly assess crises, coordinate with legal and technical teams, and manage communications across all channels. You'll learn to handle social media crises, update stakeholders, direct customer support, and engage regulators and investors effectively. Develop robust playbooks, recovery strategies, and post-incident reviews to safeguard your brand and accelerate recovery efforts.
Elevify advantages
Develop skills
- Rapid crisis assessment: swiftly evaluate incidents and activate appropriate responses.
- Social media management: create targeted posts quickly and handle viral negative reactions.
- Stakeholder communication: identify key audiences and provide consistent, clear updates.
- High-impact statements: develop empathetic press releases and briefing materials for spokespeople.
- Post-crisis recovery: evaluate reputation impact, update playbooks, and implement preventive measures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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