course on business project
Master Click & Collect fulfilment in this Business Project Management Course for retail leaders. Gain skills in omnichannel strategy, technology integration, store operations, performance KPIs, and risk management to successfully design, launch, and optimise high-impact retail projects.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This practical course teaches you to design and launch effective Click & Collect initiatives end-to-end. You'll cover fulfilment models, customer journeys, KPIs, financial impacts, IT architecture, OMS, testing, project planning, risk and cost management, store preparation, and marketing for successful rollouts.
Elevify advantages
Develop skills
- Omnichannel strategy: design Click & Collect journeys to boost retail sales.
- Tech integration: align OMS, POS, and e-commerce for seamless order flows.
- Store operations: set up layouts, staffing, and processes for fast pickups.
- Project leadership: plan and govern cross-functional retail initiatives.
- Performance analytics: track KPIs, risks, and ROI for fulfilment projects.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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