course on business performance
Elevate your e-commerce operations with this Business Performance course. Identify issues precisely, craft effective KPIs, streamline inventory and fulfilment, and convert insights into rapid, results-driven actions for managers seeking quick, measurable gains.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This focused course teaches you to transform unclear operational problems into precise, quantifiable challenges, then tackle high-impact solutions using reliable frameworks. Master optimising returns, inventory, order processing, and customer support through hands-on tools, smart KPI creation, industry benchmarking, and detailed action plans for ongoing enhancements and tangible outcomes.
Elevify advantages
Develop skills
- Operational assessment: convert fuzzy e-commerce problems into specific, trackable shortfalls.
- KPI creation: develop streamlined metrics for stock, orders, and client support.
- Optimisation strategies: swiftly improve returns handling, inventory levels, and order delivery.
- Benchmarking and goal-setting: establish achievable targets using external benchmarks.
- Tracking and adaptation: conduct KPI audits, A/B testing, and gradual implementations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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