Strategic Behaviors Course
Master strategic behaviours to transform strategy into daily actions. Learn to redesign sales and operations, develop customer-centric KPIs, manage resistance, and lead 90-day change plans that enhance profitability, satisfaction, and team performance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Strategic Behaviours Course teaches you to convert strategy into clear, measurable daily actions. You'll redesign sales processes, enhance customer-focused operations, and create cross-functional processes to capture insights from every interaction. Define effective KPIs, manage resistance and risks, and develop a targeted 90-day behaviour change plan to improve profitability, customer satisfaction, and team performance.
Elevify advantages
Develop skills
- Customer-centric operations: redesign workflows to boost loyalty and profit fast.
- Strategic KPI design: build simple, powerful metrics for sales, ops, and support.
- Behaviour-to-strategy mapping: turn goals into clear daily actions for each team.
- Practical change management: handle resistance, risks, and data gaming quickly.
- 90-day execution plans: craft focused behaviour change roadmaps for managers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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