SME-SMI Training
SME-SMI Training equips managers to develop role-based skill matrices, craft 12-week training programs, train internal subject matter experts as coaches, and monitor KPIs using straightforward systems. This boosts quality, efficiency, and customer satisfaction in small teams through repeatable, low-effort processes that ensure continuous skill enhancement and rapid onboarding.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches you to design targeted 12-week training programs, create role-specific skill matrices, and transform internal experts into skilled trainers. Master setting measurable KPIs, monitoring progress with easy tools, applying microlearning and checklists, and establishing feedback systems that reduce errors, accelerate onboarding, and drive ongoing improvements despite tight time and budget constraints.
Elevify advantages
Develop skills
- KPI-driven training design: establish precise, measurable targets for SME teams swiftly.
- Role-based skill mapping: develop comprehensive matrices for all service roles.
- Practical SME trainer development: convert subject experts into capable internal trainers.
- Lean training implementation: roll out 12-week programs with minimal operational disruption.
- Continuous improvement tracking: leverage simple audits and feedback for skill refinement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an online course and how does it work?
PDF Course