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Designing Innovative Services Course

Designing Innovative Services Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you with hands-on tools to enhance intricate health insurance services from start to finish. Master fast user needs research, objective setting, journey mapping, and service blueprints to unite teams. Craft reliable digital interfaces, pinpoint vital touchpoints, establish KPIs, and produce actionable deliverables for instant use in your workplace.

Elevify advantages

Develop skills

  • Service blueprinting: Chart frontstage, backstage, and KPIs in days instead of months.
  • Rapid UX research: Conduct swift interviews, micro-surveys, and competitor benchmarks.
  • Journey mapping: Construct initial health insurance journeys and identify quick redesign opportunities.
  • Intangible service design: Develop clear, user-friendly digital processes for intricate benefits.
  • Touchpoint optimisation: Refine onboarding, support, and claims via precise adjustments.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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