Professional Mediation Course
Master workplace conflict resolution through the Professional Mediation Course tailored for HR professionals. Acquire skills to conduct intakes, facilitate joint sessions, create enforceable agreements, manage risks, and utilise evidence-based mediation techniques that safeguard individuals and boost organisational performance. This course equips you with practical tools to foster collaboration, rebuild trust, and enhance long-term team outcomes.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Professional Mediation Course equips you with practical strategies to resolve workplace disputes efficiently and equitably. You will master preparing robust intake processes, conducting targeted individual and joint sessions, regulating emotions, and addressing power dynamics. Learn to craft precise, enforceable agreements, implement follow-up plans, and employ ethical, evidence-based methods that strengthen collaboration, trust, and sustained organisational performance.
Elevify advantages
Develop skills
- Develop skills to draft clear, enforceable mediation agreements ready for HR.
- Gain expertise in leading intake and pre-mediation sessions to assess risks and readiness.
- Master running joint mediation sessions using core techniques for quick HR conflict resolution.
- Learn to analyse workplace disputes by uncovering root causes with data and HR frameworks.
- Apply ethical, legal, and evidence-based standards in professional mediation practice.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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