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Process Communication Model (PCM) Course

Process Communication Model (PCM) Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Process Communication Model (PCM) Training equips you with hands-on techniques to identify six distinct personality types, their essential psychological needs, and distress signals. You'll gain skills to swiftly interpret behaviours, select optimal communication methods, profile individuals accurately, refine interview processes, evaluate role suitability, and manage conflicts using proven scripts, ethical evaluation methods, and actionable follow-up plans for instant use.

Elevify advantages

Develop skills

  • Decode PCM personality types by rapidly identifying needs, communication channels, and stress indicators.
  • Conduct effective PCM-guided interviews to uncover role compatibility, stress tendencies, and alignment swiftly.
  • Analyse and mediate conflicts using PCM frameworks to reduce tension and restore teamwork.
  • Create targeted PCM hiring resources including scoring rubrics, protocols, and behavioural checklists.
  • Facilitate critical discussions by dynamically adjusting communication to match individual PCM profiles.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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