Managing Workplace Incivility Course
This course equips HR professionals with practical strategies to identify, measure, and tackle workplace incivility. Participants learn to establish clear team norms, coach managers effectively, and safeguard staff well-being, ultimately enhancing organisational culture, retention rates, and trust levels across the board.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course delivers hands-on tools for spotting, preventing, and handling disrespectful conduct in teams. Key topics include defining behavioural standards, remote and hybrid etiquette, coaching frameworks, real-time intervention techniques, plus systems for reporting, tracking metrics, and ongoing training to cut conflict, boost trust, and foster an inclusive workplace culture long-term.
Elevify advantages
Develop skills
- Diagnose incivility through HR surveys, interviews, and root-cause analysis.
- Establish clear team norms by converting conflicts into respectful behaviour rules.
- Implement quick prevention strategies like inclusive meetings, rituals, and micro-training.
- Coach managers with scripts for difficult feedback, in-meeting interventions, and follow-up.
- Monitor effectiveness using straightforward HR dashboards for civility, risk, and engagement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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