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Employee Journey Mapping Course

Employee Journey Mapping Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The Employee Journey Mapping Course provides a clear, practical framework to design better experiences from attraction to alumni. Learn to define scope and stakeholders, inventory key touchpoints, diagnose pain points by lifecycle stage, and use qualitative and quantitative research. Build data-driven maps, set KPIs, create dashboards, and plan targeted, low-cost improvements that boost engagement, performance, and retention.

Elevify advantages

Develop skills

  • Map end-to-end employee journeys: quickly spot gaps and high-impact fixes.
  • Diagnose lifecycle pain points: use data, interviews and surveys to act fast.
  • Design practical HR pilots: prioritise with impact/effort and plan smooth rollouts.
  • Build manager-ready playbooks: onboarding, feedback, 1:1s and development paths.
  • Track journey KPIs: create lean dashboards for hiring, onboarding and retention.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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