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Conflict Management Course

Conflict Management Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Conflict Management Course gives you practical tools to design clear procedures, prevent disputes, and handle sensitive cases with confidence. Learn to build safe reporting channels, conduct structured interviews, lead fair mediations, and document every step correctly. Strengthen communication, reduce risk, support psychological safety, and track outcomes with measurable, compliant processes that protect people and the organisation.

Elevify advantages

Develop skills

  • Design conflict policies: build clear, compliant HR procedures fast.
  • Lead workplace mediation: guide tough disputes to fair, written agreements.
  • Run HR interviews: use neutral questions, active listening, and de-escalation.
  • Investigate conflicts: collect evidence, assess bias, and protect confidentiality.
  • Track outcomes: set HR KPIs, follow up cases, and reduce repeat conflicts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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