Credit Control & Debt Collection Course
Acquire expertise in credit control and debt collection via established 60-day processes, risk evaluation techniques, and proactive measures. Reduce days sales outstanding, craft payment schedules, synchronise sales and finance teams, and leverage polished communication to reclaim funds quicker with minimal resistance. This course equips you to safeguard cash flow effectively while maintaining strong business relationships.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Gain a practical framework to minimise late payments and boost cash flow swiftly. Master designing proactive credit policies, profiling customer risks, assessing payment patterns, and developing risk models. Hone professional dialogue skills, formulate feasible payment arrangements, and deploy a 60-day collections process featuring KPIs, tools, and ready-to-use templates.
Elevify advantages
Develop skills
- Develop 60-day collection workflows including reminders, holds, and escalation protocols.
- Create proactive credit policies to reduce late payments and secure cash flow.
- Evaluate payment patterns and risk profiles to target critical collections.
- Produce professional B2B collection emails, call scripts, and dispute replies.
- Design compliant payment plans and log all payment commitments in CRM systems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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