Problem Solving and Decision Making Course
This course equips participants with essential skills for effective problem solving and decision making in professional settings, focusing on practical tools for analysis, planning, and implementation to ensure reliable outcomes.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Problem Solving and Decision Making Course provides practical tools to diagnose issues, uncover root causes, and select the best solutions under pressure. Learn to map complaints to metrics, analyse capacity, redesign roles, and manage workloads fairly. Build clear action plans, define KPIs, manage risk, and communicate confidently with stakeholders and clients for reliable, on-time delivery.
Elevify advantages
Develop skills
- Diagnostic thinking: Turn vague complaints into clear, measurable business problems.
- Root cause analysis: Apply 5 Whys and Ishikawa to fix delivery delays fast.
- Capacity management: Rebalance roles, workload, and skills in 10–12 person teams.
- Decision frameworks: Compare options with impact, cost, risk, and time-to-value.
- Implementation planning: Build 4–8 week action, KPI, and risk plans that stick.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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