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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This training equips you with essential skills for handling client consultations, tailoring services to their needs, and discussing pricing confidently. You'll master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with strategies for scheduling, managing complaints, no-shows, and cancellations to ensure smooth salon operations and valued client experiences.

Elevify advantages

Develop skills

  • Conduct expert client consultations to quickly align hair goals with ideal services.
  • Master confident communication with ready scripts for phone, text, and face-to-face interactions.
  • Optimise scheduling to handle bookings, waitlists, and stylist availability efficiently.
  • Excel in front desk etiquette to greet, rebook, and retain clients professionally.
  • Resolve conflicts calmly, managing complaints, no-shows, and refunds with poise.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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