Log in
Choose your language

Customer Loyalty & Retention Course

Customer Loyalty & Retention Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you to convert initial beauty shoppers into loyal repeat customers via targeted personalisation, attractive loyalty perks, and discount-free motivators. You'll master mapping the 0-180 day customer path, coordinating email, SMS, and website campaigns, crafting cost-effective loyalty schemes, evaluating vital retention indicators, and rolling out a 90-day strategy to lift repeat sales and customer lifetime value.

Elevify advantages

Develop skills

  • Design effective loyalty programs with tiers, rewards, and rules to increase repeat purchases.
  • Personalise customer offers by leveraging purchase history for product recommendations and sampling.
  • Map comprehensive 0-180 day retention journeys with strategic touchpoints to encourage repurchases.
  • Conduct retention analytics tracking customer cohorts, lifetime value, churn rates, and promotion results.
  • Implement rapid A/B tests on email subjects, rewards, and timing to achieve quick performance gains.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course