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User Journey Course

User Journey Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The User Journey Course shows you how to map every stage from awareness to advocacy, diagnose drop-offs, and uncover root causes using qualitative and quantitative data. Learn to optimise checkout, onboarding, retention, and referrals, build a prioritised roadmap, set up analytics and experimentation, and track the right metrics so you can drive higher conversion, repeat purchases, and long-term loyalty.

Elevify advantages

Develop skills

  • Map full-funnel user journeys: quickly spot frictions from awareness to advocacy.
  • Design and test UX optimisations: launch fast A/B tests that lift conversions.
  • Track stage-based KPIs: set up analytics, cohorts, and dashboards that marketers use.
  • Diagnose funnel drop-offs: blend qual and quant data to find root causes fast.
  • Build a practical roadmap: prioritise high-ROI journey fixes and align stakeholders.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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