Log in
Choose your language

CRM (Customer Relationship Management) Training

CRM (Customer Relationship Management) Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This CRM training teaches you to convert customer data into targeted retention strategies that boost repeat purchases and lifetime value. You will define CRM goals and KPIs, create smart customer segments, design welcome, post-purchase, win-back, and loyalty journeys across email, SMS, push notifications, and on-site channels, ensure compliance with privacy laws, and follow a 90-day roadmap to launch, test, and optimise successful campaigns.

Elevify advantages

Develop skills

  • Design retention journeys: create high-converting welcome, post-purchase, and win-back flows.
  • Master CRM segmentation: build RFM, lifecycle, and engagement-based customer groups.
  • Plan CRM with KPIs: set and track retention, LTV, and campaign revenue goals quickly.
  • Execute multi-channel CRM: optimise email, SMS, push, and on-site messages for maximum ROI.
  • Roll out CRM in 90 days: launch core journeys, test, and report using a clear roadmap.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow a range of topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course