Client Relationship Training
Master client relationship strategies for retail SaaS. Deliver value-driven campaigns, streamline onboarding, expand accounts, cut churn, and convert customers to advocates using practical guides, email templates, QBRs, and proven metrics. This course equips you with tools to foster trust, enhance retention, and drive growth through actionable workflows and data insights.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course teaches building trust, boosting retention, and securing renewals via practical workflows. Master running webinars, crafting value-focused content, designing rapid onboarding, and leveraging analytics for adoption tracking. Gain expertise in account planning, empathetic engagement, QBRs, and feedback loops that transform interactions into growth.
Elevify advantages
Develop skills
- Trust-based client meetings: conduct focused, empathetic B2B discussions quickly.
- Onboarding workflows: create fast-result journeys that accelerate product adoption.
- Strategic account plans: identify stakeholders, minimise churn risk, and boost revenue.
- Value-led content: develop case studies, playbooks, and emails clients engage with.
- Relationship analytics: monitor KPIs, QBRs, and feedback to demonstrate impact.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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