Crisis Communication Course
When a crisis hits, the organisations that communicate clearly and quickly are the ones that survive with their reputations intact. This course gives communications professionals, PR managers, and organisational leaders the frameworks, tools, and hands-on skills to prepare for, respond to, and recover from any crisis. From building a crisis communication plan to managing media pressure and social media firestorms, every module is built for real-world application.
4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
You will learn how to identify crisis types, map stakeholders, and apply core messaging principles under pressure. The course covers crisis communication planning, spokesperson preparation, and multi-channel message synchronisation. You will develop skills in social media monitoring, misinformation response, and digital crisis management. Internal communication strategies, regulatory disclosure obligations, and community engagement tactics are also covered in depth. You will practise execution through simulation exercises and learn how to conduct post-crisis reviews that drive organisational improvement.
Elevify advantages
Develop skills
- Crisis Plan Development: Build a complete crisis communication plan with pre-approved message templates.
- Spokesperson Training: Prepare and coach spokespersons to deliver credible messages under pressure.
- Digital Crisis Response: Monitor social media threats and control online narratives in real time.
- Reputation Recovery: Design targeted stakeholder engagement strategies to rebuild trust after a crisis.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.
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