Telephony Training
Master modern telephony with hands-on VoIP, SIP, and unified communications design. Learn platform selection, numbering plans, call flows, security, rollout, and troubleshooting to deliver reliable, high-quality voice for your organization.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Telephony Training gives you a practical path to modern VoIP and unified communications. Learn how to assess platforms, design call flows, define numbering plans, and map features to real user needs. Build an effective end-user training program, plan a smooth rollout, and apply a focused troubleshooting guide to resolve common issues quickly and keep calls, messaging, and voicemail running reliably.
Elevify advantages
Develop skills
- Design VoIP/UC solutions: select platforms, map features, secure SIP trunks.
- Build numbering plans: define user groups, extensions, and PSTN porting steps.
- Model UC call flows: presence, softphones, remote workers, queues, and voicemail.
- Lead UC rollout: plan communications, pilot phases, go-live support, and adoption.
- Troubleshoot fast: fix softphone, login, audio, and voicemail-to-email issues.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...

Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.

Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!

Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.

Giulio CarloAluno de Engenharia de Prompt
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