Administrative and Sales Assistant Training
Get the practical skills employers look for in administrative and sales support roles. This training covers everything from business communication and document management to CRM systems and sales operations. You'll finish ready to step into a professional office environment and contribute from day one.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course covers the full range of skills required to work effectively as an administrative or sales assistant. You will learn how to manage schedules, coordinate meetings, and handle professional correspondence across email, phone, and written formats. You will gain hands-on knowledge of CRM platforms, order processing, and sales pipeline tracking. The course also covers document management, spreadsheet basics, and presentation software. You will develop customer service techniques, including how to handle difficult interactions and resolve complaints professionally. Additional topics include financial administration, workplace professionalism, and process improvement strategies that help you work smarter and advance your career.
Elevify advantages
Develop skills
- CRM Data Management: Enter, update, and maintain accurate customer records in CRM platforms.
- Business Communication: Draft professional emails, memos, and letters for any workplace situation.
- Sales Support Operations: Process orders, prepare quotes, and track pipeline activity with precision.
- Calendar and Event Coordination: Schedule meetings, manage travel logistics, and support business events.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André FelipePrompt Engineering Student
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