Airport Hostess Training
This practical course equips you with essential Airport Hostess skills like check-in, boarding, baggage handling, PRM support, safety protocols, passenger rights awareness, and conflict de-escalation. Develop professional communication and team coordination abilities to ensure secure, efficient, and positive passenger journeys at the airport.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain confidence in core passenger service skills, including check-in processes, gate management, document verification, and baggage handling regulations. Master coordination with airport teams, data protection, assistance for passengers with reduced mobility, delay management, passenger rights, and effective communication for professional service delivery.
Elevify advantages
Develop skills
- Airport service operations: manage check-in, gates, and passenger movement confidently.
- Safety, security, and data protection: implement procedures, report incidents, and follow privacy guidelines swiftly.
- PRM and special needs assistance: provide safe and respectful support consistently.
- Irregular operations management: inform on rights, rebook flights, and distribute vouchers efficiently under stress.
- Passenger communication: calm tensions, convey clear information, and accommodate diverse backgrounds.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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