Lesson 1High-touch surface disinfection strategy: validated disinfectants, dwell time, verification methodsDetails a structured approach to high-touch surface disinfection, including armrests, latches, switches, and IFE controls. Focuses on validated disinfectants, correct dwell times, coverage techniques, and verification using visual checks and ATP or similar tools.
Mapping cabin high-touch surfacesChoosing validated disinfectant productsEnsuring full surface coverage and dwellVerification by visual and ATP checksDocumentation of disinfection cyclesLesson 2Systematic cabin cleaning sequence: aisles, overhead bins, seats, tray tables, armrestsDescribes a logical cabin cleaning sequence that minimises recontamination and missed areas. Covers order of work from ceiling to floor, including bins, seats, tables, and armrests, plus zoning, team coordination, and time-controlled turnaround execution.
Top-to-bottom cleaning principlesZoning aisles and work allocationOverhead bin interior and latchesSeat, armrest, and table sequenceFinal aisle, carpet, and exit checksLesson 3Tray table cleaning and disinfection: procedures, contact-time, materials to avoidCovers cleaning and disinfection of tray tables using approved agents, correct contact times, and safe wiping techniques. Highlights materials to avoid, label reading, and preventing chemical damage to plastics, hinges, latches, and decorative finishes.
Pre-cleaning soil and residue removalSelecting compatible disinfectantsApplying and timing disinfectant dwellWiping technique for joints and hingesAvoiding damage to plastics and decalsLesson 4Cross-contamination prevention: colour-coded tools, sequence planning, hand hygieneDefines methods to prevent cross-contamination through colour-coded tools, workflow planning, and strict hand hygiene. Includes separation of lavatory and galley tools, correct glove changes, and storage practices that keep dirty and clean items apart.
Color-coding tools by cabin zoneSeparating lavatory and galley kitsHand hygiene and glove change rulesClean vs dirty cart organizationBagging and removing contaminated wasteLesson 5Seat pockets, literature, and IFE surfaces: removal, cleaning, and inspectionFocuses on safe handling of seat pocket contents, literature, and IFE surfaces. Covers removal and sorting of items, cleaning and disinfection of pockets and screens, inspection for damage or prohibited items, and correct reloading standards.
Emptying and sorting seat pocket itemsCleaning and disinfection of pocketsIFE screen and control cleaning stepsIdentifying damage and foreign objectsReloading literature to standardsLesson 6Galley cleaning and slip prevention: floor protocols, spill management, anti-slip residuesAddresses galley cleaning with attention to food safety and slip prevention. Explains cleaning of work surfaces, carts, and equipment, plus floor protocols, spill response, drying, and avoiding residues that reduce traction or damage floor finishes.
Cleaning galley worktops and cartsDisinfecting latches, handles, and railsFloor cleaning agents and dilutionSpill containment and rapid cleanupDrying floors and placing warning signsLesson 7Seat and upholstery care: vacuuming, stain identification and appropriate treatmentsExplains correct care of seats and upholstery, from safe vacuuming patterns to recognising soil types and matching them with approved stain treatments. Emphasises fabric protection, drying control, and avoiding damage to seat structures and safety equipment.
Vacuuming patterns and nozzle selectionIdentifying organic vs inorganic stainsApproved cleaners by fabric typeSpot treatment dwell time controlDrying, grooming, and final inspectionLesson 8Lavatory deep and turnaround cleaning: toilets, sinks, waste containers, touchpointsExplores lavatory deep and turnaround cleaning, including toilets, sinks, mirrors, floors, and waste units. Emphasises odour control, scale removal, touchpoint disinfection, PPE use, and safe handling of chemicals in confined, high-contamination spaces.
Turnaround vs deep clean task listsToilet bowl, shroud, and seat stepsSink, counter, and mirror detailingWaste bin emptying and liner changeFloor, thresholds, and odor controlLesson 9Biohazard and sharps handling: containment, PPE escalation, reporting and disposal protocolsCovers safe response to biohazards and sharps, including assessment, containment, PPE escalation, and use of approved kits. Details labelling, reporting, and disposal through regulated waste streams while protecting staff, passengers, and aircraft surfaces.
Recognizing biohazard and sharps risksPPE selection and escalation stepsUsing biohazard cleanup kits safelySharps containment and labelingReporting and regulated waste disposal
